I want to thank-you for sending Wattage to our home to perform our annual furnace inspection. I found him to be an extremely polite and knowledgeable man who provided excellent customer service. Access to our basement is through a trapdoor and down a steep flight of stairs which Wattage entered without complaint. He performed his inspection quickly but thoroughly and gave me a thorough explanation of what he did. He is very polite and I hope that he will be available next year. Please thank Wattage for his excellent customer service.